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Trust & Transparency at Employee19

We believe in honest communication about how AI works, what it can do, and what it cannot. Here's our commitment to you.

A Transparent, Fair Way to Showcase Your Real Skills

We believe in honesty about AI capabilities and limitations. Our goal is to help Job Seekers present their true abilities while giving recruiters reliable insights.

What Our AI Interview Does

  • Helps you present your strengths confidently
  • Creates a standard evaluation recruiters can rely on
  • Saves time by replacing the first screening round
  • Makes your profile visibly stronger in recruiter searches

What You Should Know

  • AI is not perfect — it may occasionally mis-transcribe speech
  • Scores are indicators, not guarantees of job success
  • Human review is always recommended by recruiters
  • Follow-up interviews help validate AI assessment

🤝 Our Commitment to You

Despite natural AI limitations, Employee19 continuously improves accuracy through better transcription models, domain-specific scoring, regular manual validation, and human quality audits.

Our mission is simple: Use AI as a supportive tool so that real talent meets real opportunity — faster, fairer, and with more clarity.

Our Commitment to Continuous Improvement

Despite natural AI limitations, Employee19 continuously improves accuracy through:

Better Transcription Models

We invest in state-of-the-art speech recognition to minimize transcription errors.

Domain-Specific Scoring

Our scoring models are trained on job-specific criteria to provide more relevant evaluations.

Regular Manual Validation

We regularly review AI decisions against human expert assessments to catch and fix errors.

Human Quality Audits

Our team conducts ongoing audits to ensure fairness and accuracy across all candidate profiles.

💡 Tips for Candidates

Speak clearly: This helps our AI transcribe your answers accurately. Avoid background noise when possible.

Be authentic: The interview is about showcasing your real skills. Don't try to game the system — recruiters will conduct follow-up interviews.

Provide context: Explain your experience and skills in detail. The more context you provide, the better the AI can evaluate you.

Review your transcript and video: After your interview, watch the video and read the transcript to see how you presented yourself. This helps you understand how recruiters will perceive your performance.

💡 Tips for Recruiters

Use scores as a starting point: Interview scores help you identify strong candidates, but they shouldn't be your only criterion.

Review transcripts and videos carefully: Watch the interview video and read the transcript to understand how the candidate answered. Look for context, depth, and communication skills.

Conduct follow-up interviews: Always schedule a follow-up conversation with candidates you're seriously considering. This validates the AI assessment.

Consider the whole candidate: Interview scores are one data point. Consider resume, experience, cultural fit, and other factors.

❓ Frequently Asked Questions

Is my interview data private?

Yes. Your interview data is encrypted and stored securely. Only you and recruiters you choose to share with can access your interview and score. See our Privacy Policy for details.

Can I retake the interview?

Yes. You can retake the interview to improve your score. Only your latest interview and score will be shown to recruiters.

What if the AI made a transcription error?

Don't worry — a few transcription errors won't change the overall meaning of your responses. Our AI considers the complete context of your answers when making scoring decisions, so minor errors have minimal impact on your final score.

How is the interview score calculated?

The score is based on multiple factors including answer quality, relevance to your profile, communication clarity, and domain expertise. We don't disclose the exact algorithm to prevent gaming, but we aim for fairness and consistency.

Can I dispute my interview score?

Yes. Send an email to support@employee19.com with the details and we will review your case. If we find your request to be legitimate, a refund or credit restoration may be considered.

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